Shipping policy

Order Processing:

• All orders are typically processed within 2 business days (excluding weekends and holidays) upon receipt of payment.
• Orders received before 1pm (IST) will be processed on the same day. Orders received after 1pm (IST) will be processed on the following business day.

Shipping Methods and Timeframes:

• We offer multiple shipping methods to cater to your needs. The available options will be displayed during the checkout process.
• The estimated delivery timeframes vary based on the destination and the chosen shipping method. Within India, we ship through recognized courier companies such as DTDC, BlueDart, etc. Orders are usually delivered within 5-10 business days in India. Our delivery partners will attempt to deliver the package thrice before they return it to us.
• Please note that these timeframes are estimates and not guaranteed delivery dates. Delays can occur due to unforeseen circumstances such as weather conditions, customs clearance, or other external factors.

Shipping Costs:

• Shipping costs are calculated based on the weight, dimensions, destination, and selected shipping method of your order.
• The shipping costs will be displayed during the checkout process before you finalize your purchase.
• From time to time, we may offer free shipping promotions or discounts. Please refer to our website or promotional emails for any ongoing offers.

Order Tracking:

• Once your order has been shipped, you will receive a shipping confirmation email containing the tracking information.
• You can track your order’s progress by visiting the courier partner’s website and entering the provided tracking number.
• Should you have any questions about your order dispatch, we’re just a quick email or phone call or a WhatsApp message away: Helpline: +91 9769569364  / +91 9867342495 sales@konkanmart.in  All days 10 am to 8 pm.

Shipping Address:

• Please provide a mobile number that you are available at, and your complete shipping address including the pin-code and a landmark nearby. This will help us ensure smooth delivery of your order. We are not responsible for delays or delivery issues caused by incorrect or incomplete addresses.
• If you need to make changes to your shipping address after placing an order, please contact us as soon as possible. We will do our best to accommodate your request, but we cannot guarantee that changes can be made after the order has been processed.

Order Delivery:

• Once your order has been delivered to the shipping partner, we are not responsible for any loss, theft, or damage that may occur during transit.
• If your order arrives damaged or defective, please contact us within 24 hours of receiving the package. We will assist you in resolving the issue.

Shipping holidays:

• Sundays and public holidays are not set as business days for standard deliveries.

Returns and Refunds:

• For information regarding returns and refunds, please refer to our Returns Policy.

Changes to Shipping Policy:

• We reserve the right to update or modify this Shipping Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

By placing an order with Designarium – Konkan Mart , you agree to comply with this Shipping Policy. If you have any further questions or require assistance, please don’t hesitate to contact us.